Legal notice

Legal Notice

Last updated: 22 August 2026

This Legal Notice applies to the Raez Body website, including all pages, products, content, images, text, graphics, videos and other materials made available through our website and associated online platforms.

By using the Raez Body website, you agree to use the website responsibly and in accordance with applicable laws and the terms set out in this Legal Notice, our Terms and Conditions, and our Purchase, Cancellation and Returns Policy.

1. About Raez Body

Raez Body is a UK based beauty and tanning brand offering cosmetic tanning and skincare products.

The website and products are operated and sold by:

Raez Body

Email: info@raezbody.co.uk

Where required by law, our full registered business information, registered office address and company details are provided through our website and relevant business documentation.

2. Website information

We make reasonable efforts to ensure that the information provided on our website is accurate, current and complete.

However, product descriptions, photographs, colours, prices, availability, packaging and other website information may occasionally contain errors or may change without notice.

Product photographs are provided for illustrative purposes. Due to photography, lighting, screens and individual circumstances, the appearance of a product or its colour may vary slightly from what is displayed on your device.

We reserve the right to correct errors, update information, change product availability and amend website content where necessary.

3. Product information

Raez Body products are cosmetic products intended for their stated cosmetic purposes.

Customers should read the product description, ingredients, directions and precautions before using a product.

Customers are responsible for checking the ingredients of a product before use, particularly if they have known allergies, sensitivities or previous reactions to cosmetic products.

If you are unsure whether a product is suitable for you, seek appropriate professional advice before use.

Nothing on our website should be interpreted as medical advice, medical diagnosis or medical treatment.

4. Individual tanning results

Raez Body products are designed to support and enhance the tanning process, but individual results will vary.

We do not guarantee that every customer will achieve a particular shade, colour, depth, speed of tanning, longevity of tan or tanning pattern.

Results may vary depending on numerous individual factors, including natural skin type, melanin levels, genetics, previous UV exposure, frequency and duration of UV exposure, skincare routine and other personal factors.

Customer photographs, testimonials, videos and other results displayed on our website or social media represent individual experiences and are not a guarantee of the results another customer will achieve.

A customer not achieving the same result shown in a photograph, video, advertisement or testimonial does not by itself mean that the product is faulty or defective.

5. UV exposure and sunbed use

Raez Body products do not make UV exposure safe.

Customers are responsible for following the instructions and safety requirements of the sunbed, tanning facility or other UV equipment being used.

Raez Body does not recommend exceeding the exposure times or frequency recommended by the relevant sunbed manufacturer, operator or applicable safety guidance.

Customers should never use UV tanning equipment in a manner contrary to the instructions provided by the equipment manufacturer or tanning facility.

Raez Body products should not be understood as providing protection from UV radiation unless a product is specifically stated to provide such protection.

A tanning product is not a substitute for sunscreen or other appropriate protection from UV radiation.

6. Skin sensitivity and patch testing

We recommend following the product instructions carefully and carrying out a patch test before first use where appropriate.

If irritation, discomfort or an adverse reaction occurs, discontinue use.

If a reaction is severe, persistent or concerning, seek appropriate medical advice.

Raez Body cannot guarantee that every product will be suitable for every individual's skin.

Customers are responsible for checking the ingredient list and following the directions and precautions provided with each product.

This section does not affect your statutory rights where a product is defective or otherwise fails to meet legal requirements.

7. Cosmetic product compliance

Raez Body takes reasonable steps to ensure that its cosmetic products comply with applicable UK cosmetic product requirements.

Where applicable, products are subject to the relevant cosmetic product safety, notification, labelling and Responsible Person requirements.

Product information, ingredients, precautions and usage instructions should always be read before use.

Customers should not remove or disregard product labels, safety information or usage instructions.

8. Product claims

We aim to ensure that claims made about our products are accurate, transparent and appropriately supported.

Marketing statements, product descriptions, customer testimonials and advertising content should be understood in the context in which they are presented.

Where we refer to customer results, percentages, reviews or testimonials, these refer to the experiences or responses of the relevant customers or research participants and should not be interpreted as a guarantee of identical results.

We may update, remove or amend claims where necessary to ensure that our marketing remains accurate and compliant with applicable requirements.

9. Intellectual property

Unless otherwise stated, all content appearing on the Raez Body website is owned by or licensed to Raez Body.

This includes, but is not limited to:

• Brand names

• Logos

• Product names

• Product photographs

• Graphics

• Website design

• Written content

• Videos

• Advertising materials

• Original creative concepts

• Social media content

• Product packaging designs

This material may not be copied, reproduced, modified, distributed, republished, commercially exploited or used without our prior written permission, except where permitted by law.

Unauthorised use of Raez Body's intellectual property may result in legal action.

10. Customer submitted content

If you voluntarily submit photographs, videos, reviews, testimonials or other content to Raez Body for potential use in our marketing, you confirm that you have the necessary rights and permissions to provide that content.

Where we request permission to use customer submitted content, we will only use it in accordance with the permission or licence granted.

We may edit customer submitted content for formatting, length, spelling, presentation or advertising purposes, provided that such editing does not materially misrepresent the customer's experience.

11. Testimonials and reviews

Reviews and testimonials represent the opinions and experiences of individual customers.

Raez Body does not guarantee that every customer will have the same experience.

We may display genuine customer reviews, testimonials and user generated content across our website and marketing channels.

Individual experiences should not be treated as objective guarantees of product performance.

12. Website availability

We aim to keep the Raez Body website available and functioning correctly.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical problems, third party services, hosting issues or circumstances outside our reasonable control.

We reserve the right to modify, suspend or temporarily withdraw any part of the website where reasonably necessary.

13. Website security

You must not attempt to gain unauthorised access to the website, its servers, databases or systems.

You must not knowingly introduce viruses, malware, malicious code or other harmful material.

You must not attempt to interfere with the normal operation or security of the website.

We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.

14. Third party websites and services

Our website may contain links to third party websites, platforms or services.

These websites are operated independently from Raez Body and we are not responsible for their content, availability, privacy practices, security or terms.

Where you choose to access a third party website, you do so at your own risk and should review that website's own terms and privacy policy.

15. Social media

Raez Body may operate or maintain accounts across third party social media platforms.

Content published on these platforms may be subject to the terms and policies of the relevant platform.

We do not guarantee the availability, accuracy or functionality of third party social media platforms.

16. Prices and promotions

All prices displayed on our website are subject to change.

We reserve the right to correct pricing errors, promotional errors or product listing errors.

Where an obvious pricing error occurs, we reserve the right to contact the customer before fulfilling the order.

Promotional offers may be subject to additional terms, including expiry dates, stock limitations, minimum spend requirements or product exclusions.

Unless specifically stated otherwise, promotions cannot be combined.

17. Product availability

Products are subject to availability.

We may temporarily or permanently discontinue products, change product packaging, change formulations where legally permitted, or update product presentation.

If a product becomes unavailable after an order has been placed and we are unable to fulfil the order, we will contact the customer and provide an appropriate remedy in accordance with applicable law.

18. Limitation of liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

This includes liability for matters which cannot legally be excluded or restricted, including applicable statutory rights relating to faulty or misdescribed goods and liability for death or personal injury caused by negligence where applicable.

Subject to the above, Raez Body will not be responsible for losses which are not reasonably foreseeable or which arise from circumstances outside our reasonable control.

Nothing in this Legal Notice affects any rights you have as a consumer under applicable UK law.

19. Events outside our reasonable control

Raez Body will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include, but are not limited to, postal or courier disruption, strikes, extreme weather, natural disasters, power or internet failures, technical failures, cyber incidents, government restrictions, supplier disruption or other circumstances beyond our reasonable control.

Where such circumstances affect an order, we will take reasonable steps to minimise the impact and keep customers informed where appropriate.

20. Website misuse and fraudulent activity

We reserve the right to investigate suspected fraudulent, abusive or unlawful activity relating to our website or orders.

This may include suspected payment fraud, fraudulent refund requests, repeated abusive claims, misuse of promotional codes, unauthorised use of discount codes or attempts to obtain products or refunds through dishonest means.

Where permitted by law, we may cancel or restrict orders where we reasonably suspect fraudulent or unlawful activity.

Nothing in this section removes or restricts a customer's statutory rights.

21. Privacy and personal information

When you use our website or purchase from us, we may collect and process personal information in accordance with our Privacy Policy.

This may include information required to process orders, arrange delivery, provide customer support, process payments, prevent fraud, improve our services and communicate with customers.

Please refer to our Privacy Policy for full details of how we collect, use, store and share personal information.

22. Cookies and tracking technologies

Our website may use cookies and similar technologies for essential website functionality, analytics, advertising, performance and personalisation.

Where required by law, we will obtain the appropriate consent before using non essential cookies or tracking technologies.

Further information about our use of cookies can be found in our Cookie Policy.

23. Changes to this Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, products, website, legal requirements or services.

The latest version will be displayed on our website.

Your continued use of the website following an update constitutes acceptance of the updated Legal Notice to the extent permitted by law.

24. Governing law

This Legal Notice and your use of the Raez Body website are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

If you are a consumer, nothing in this Legal Notice prevents you from relying on mandatory rights or protections available to you under applicable consumer law.